In cases of:
Business IntelligenceThe term business intelligence (German roughly Gewerbeerkundung or Geschäftsaufklärung), abbreviated as BI, became popular in the mid-1990s as a way to describe procedures and processes for the systematic analysis (collection, evaluation and presentation) of data in electronic form.
The aim is to extract insights that permit more effective operational or strategic decision-making relative to business objectives. This takes place with the aid of
analytical concepts, relevant software and IT systems that evaluate data about one's own business, the competition and market trends in view of the intended gain in knowledge.
Businesses can use the knowledge derived to make their business processes and their customer and supplier relationships more profitable, to cut costs, to minimise risks and to increase added value. The term is attributed to the field of business informatics.
Risk & ComplianceGovernance, Risk Management, and Compliance - GRC are the three terms that capture the most important levels of activity involved in the successful management of a company:
Management based on specified guidelines. This includes determination of business objectives, the methods used to implement these, and planning of the resources required to achieve these objectives.
Risk management with known and unknown risks based on specified risk analyses. A major element here is the need to deal with risks early on, to provide strategies for risk minimisation, and to prepare damage buffers that can be activated when risk occurs.
Regulatory compliance, observance of internal and external standards for the provision and processing of information. Among other things, regulatory compliance entails specifications from standardisation efforts and data-access regulations and the legal framework for their application.
The English term is used in German as well.
Today's management environments must deal with a highly complex distribution of relationship levels: national and multi-national business relationships; legal and social rules; corporate divisions and their objectives and specifications; and the execution, control and observance of processes. In every process within the business, these influences take a very wide variety of forms in their interactions and individual requirements.
Crisis consultingCrisis management describes the systematic approach to crisis situations. It entails the identification and analysis of crisis situations, the development of any strategies not already in place in the risk-management framework to respond to a crisis, and the introduction and pursuit of countermeasures.
Business-related auditsAdvance clarification prior to important business transactions, personnel decisions or other strategically important decisions.
Security consultingWhere complex systems are involved, risk can never be completely excluded. The reasonable level of risk for every possible type of interference is a function of many factors and is also viewed differently due to subjectivity and cultural differences. Generally speaking, the level of reasonableness of interference increases along with the benefits involved (for instance stock-market speculation, participation in traffic).
To achieve the desired level of security, security concepts are drawn up and implemented. Security measures are considered successful if, as a result of their application, both expected and unexpected interferences are prevented or rendered sufficiently unlikely.
Clarification of terms: Security, Safety
In contrast to Anglo-American usage, in German there is ordinarily no distinction made between the two topics, Security ('Angriffssicherheit') and Safety ('Betriebssicherheit'). Instead, both terms
are grouped under the general category of 'Security' ('Sicherheit'). Because it refers to protecting surroundings from some object, 'safety' describes a type of isolation. 'Security', on the other hand, involves protecting an object from its surroundings, i.e. immunity.
Accordingly, it is not enough simply to call for 'security' for an escape door. The requirements must be specified in the security concept. Here, a 'safety' requirement would involve ensuring the safest possible escape and rescue route
for those affected and for first responders. Requirements to prevent unauthorised use of the door during ordinary operation, on the other hand, are a 'security' concern.
Insurance claimsClarification of personal injuries and property damage reported to insurance companies as claims and viewed by the insurers as dubious claims.
Fraud and other investigationsClearing up acts and damage in the legal area such as e.g. industrial, criminal or competition law in support of lawyers, firms, insurers for the prevention of unauthorised claims or for more reliable litigation.
Litigation supportSpecial service for attorneys in the Anglo-Saxon area relative to service of documents/legal documents and court rulings.
Prevention of leakage, sabotage and espionagePreventive defensive measures or repressive measures following occurrence of a loss by means of all of the aforementioned items.
SurveillanceMeasures for the collection of evidence, utilising staff and technical resources but only if absolutely required and promising.
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